A personal assistant from gate to curb, sold your way
Give travelers a guided airport experience — arranged through your API, your ops team, or a branded microsite.
Zetexa Meet & Greet puts a personal assistant at the gate or arrivals area to guide travelers through immigration, baggage claim, and their onward journey. Partners sell it through three channels — the API for full in-app control, the offline portal for manual and bulk bookings, or a hosted microsite for a zero-integration launch — all running on wallet-based billing with white-label confirmation.
Overview
Arriving in an unfamiliar airport is one of the most stressful parts of travel, especially for first-time flyers, elderly travelers, or unaccompanied minors. Meet & greet turns that moment into a guided, reassuring experience — and because Zetexa manages the on-the-ground assistant network, partners can offer it without building any airport-side infrastructure themselves.
Why meet & greet extends your offering
From data on arrival to a human on arrival
Connectivity solves the traveler's digital needs the moment they land; meet & greet solves the human ones — navigating an unfamiliar airport, immigration, and baggage claim. Together, they turn a partner's product from "the company that sold me a SIM" into "the company that took care of me when I landed."
Completes the arrival experience connectivity starts.
A traveler who activated your eSIM before departure and is met by your assistant on arrival experiences a single, continuous service — not two separate purchases from two separate categories.
Opens up audiences connectivity alone doesn't reach as deeply.
First-time travelers, students, elderly travelers, and families are exactly the segments most anxious about arrival logistics — and exactly the segments most likely to pay for reassurance, not just data.
Justifies a premium price point.
A high-touch, human service commands a different price ceiling than a data plan does, giving partners a genuine premium tier rather than a marginal upsell.
Strengthens partnerships in education, relocation, and corporate travel specifically
— segments where "did they arrive safely and get where they needed to go" matters as much as "did their phone work."
Three ways to sell it
Through your API
Meet & greet becomes a bookable feature inside your own app or platform, with availability and confirmation handled in your existing flow.
Through the offline partner portal
Arrange meet & greet manually for individual travelers or in bulk for groups — useful for agencies, corporate relocation programs, or education partners coordinating incoming student cohorts.
Through a hosted microsite
A branded, Zetexa-hosted booking page you can link to directly — ideal for partners who want to offer this perk without any integration work at all.
What partners get
A personal airport assistant for arrivals, departures, or transfers, under your brand
Three sales channels — API, offline portal, microsite — chosen to fit your team's capacity
Wallet-based billing: fund a balance, pay only for confirmed bookings
White-label booking confirmation — Zetexa never appears in the customer experience
Bundle with lounge access, fast-track, or eSIM, or sell meet & greet standalone
Dedicated partner support from onboarding through launch
How it works
- 1
Choose your channel — API, offline portal, or hosted microsite
- 2
Set pricing, markup, and any bundling with other ancillary products or eSIM plans
- 3
Customer books via your app, your team, or your microsite, specifying arrival/departure details
- 4
The assistant meets the traveler at the agreed point and guides them through immigration, baggage claim, and transfer to their next stop
Who it's for
Study-abroad and education partners coordinating incoming student cohorts
Corporate travel programs supporting employees on unfamiliar routes
OTAs and travel platforms offering a premium, high-touch upsell
Banks and card issuers bundling it into top-tier card benefits
Family and elderly-travel focused services needing extra assistance at the airport
Questions partners ask us
The assistant meets the traveler at the gate or arrivals area and guides them through immigration, baggage claim, and transfer to their next stop.
Through the API for full in-app booking, through the offline partner portal for manual or bulk arrangements without engineering work, or through a Zetexa-hosted microsite for a zero-integration launch.
Coverage varies by airport and partner region, similar to lounge access and fast-track — specific availability is confirmed during onboarding.
Yes — the offline portal in particular is built for exactly this: bulk-booking meet & greet for a group arriving together, rather than one booking at a time.
Still have questions?
Our team can walk you through it.